Legal notice
1. Company data.
TRANSCRIPTOR is a product developed by the company CALLIDUS 3.0 SL of Spanish nationality, with provisional CIF B09634304, with its registered office at Las Rozas de Madrid (28230) Camino de las Ceudas, 2 (hereinafter, “CALLIDUS 3.0.”).
Access to our website (the Site) makes you a User of the same and subjects you to the conditions of use regulated here. We reserve the right to modify, at any time, the presentation and configuration of this website, as well as this Legal Notice and Conditions of Use, so we recommend that you read it each time you access our Site._cc781905-5cde-3194 -bb3b-136bad5cf58d_
2. Communications.
Any communication with CALLIDUS 3.0. SL can be done at the following channel:
By regular mail to our offices: Las Rozas de Madrid (28230) Camino de las Ceudas, 2, or by e-mail to: hola@callidus.es
3. Services provided online and Electronic Contracting.
The Site is the online platform through which CALLIDUS 3.0. offers the contracting of its services throughout the Spanish territory.
4. Correct use of our site.
As a User, you agree to make correct, diligent and lawful use of our Site, which means that, among others:
1. You will use the Site for the purposes for which it is intended, that is, information about our services and their contracting, and that you will refrain from any use of the Site and/or its contents that is contrary to law, order public, morality or generally accepted good customs.
2. You will respect the intellectual and industrial property rights of the Site and its contents, as well as all those that correspond to CALLIDUS 3.0.
3. You will not reproduce, copy, transform, modify, distribute, publicly communicate or make available to the public neither the Site nor any of its contents or its transformations, by any means or method of exploitation.
Therefore, as a User, you will be liable for any damage or harm of any nature that CALLIDUS 3.0. SL may suffer, directly or indirectly, as a result of incorrect use of the Site, a breach of these conditions of use or of the Law by the User.
5. Access to our services
Access for contracting: As a User who accesses our Site to contract our services, you declare and guarantee us:
1. That you have the capacity to contract;
2. That all the personal information that you will provide us (among which: personal, contact, identification data and bank account numbers) is true, exact, current and authentic, and that you will keep it duly updated through any of the channels enabled for contact us;
3. That you know that the contracting system for our services is not entirely online, although by accessing and completing the contracting procedure offered on the Site you accept this form of contracting;
4. That you also know and accept that, with the acceptance of the conditions agreed upon during the contracting procedure that you will carry out by validating the link with the data of your contract that we will send you by email, you are giving your consent and formalizing your contract;
5. That you know and accept that the invoices of CALLIDUS 3.0. SL are sent in PDF format by email and are subsequently filed in your Customer account, and that you expressly accept this form of billing, regardless of whether others may be agreed.
Hiring: Once a contract has been signed with CALLIDUS 3.0. SL, in addition to the condition of User of our Site, you also acquire the condition of Client: Your relationship with CALLIDUS 3.0. SL will be governed by the signed contract (to which you will always have access) and as User – Client, you will have access to the specific area for Clients through your account, activated with your username and password. From this moment on, you additionally agree to:
1. Keep your access data (username and password) duly protected and not communicate or transfer them to any third party; In case of theft, loss or improper communication of said data to third parties, you are obliged to notify us as soon as possible, in order to replace them with new passwords;
2. Use the specific area for Clients of the Site for the purposes for which it is intended, that is, the management of your relationship as a Client of CALLIDUS 3.0 SL, the filing and documentation of your personal data, billing, contracts and invoices, if deemed appropriate;
3. Refrain from any use of the specific area for Clients and/or its contents that is contrary to the law, public order, morality or generally accepted good customs;
4. Access your billing data and your invoices through the Client area if necessary.
Your comments: When, as a User and/or Client of CALLIDUS 3.0. SL, you send us any observation, opinion or comment both on our services and on our customer service, either by email or by any other means, you are expressly authorizing us and free of charge to use them as extensively as possible and, In the event that said observations, opinions and/or comments are considered protected by intellectual property rights, you assign us exclusively and with the possibility of assigning them to third parties, the rights of reproduction, public communication and/or making available to the public of the same, totally or partially, in all those supports and exploitation modalities that we consider appropriate, and in our commercial, promotional and/or advertising documentation, for a worldwide territorial scope and for the entire duration of said rights. Keep in mind that, to protect your privacy, these comments will always be published referring only to your own name and your location.
6. Privacy and protection of Personal Data.
The personal data that you provide us through the Site or by email or any other means, including the IP from which you connect (for security and fraud reasons) will be integrated into a file owned by CALLIDUS 3.0 SL where the security measures have been implemented. security legally provided for the conservation of said data.
Your data will be used to manage all aspects of our commercial and contractual relationship including, unless you have expressly opposed it, the sending of commercial communications (including via email and telephone) from CALLIDUS 3.0 SL_cc781905-5cde-3194 -bb3b-136bad5cf58d_
CALLIDUS 3.0 SL will only provide your data to third parties when it is strictly necessary to provide the contracted services and for this sole purpose (for example, in the case of subcontracting all or part of the service) or in cases of compliance with existing legal obligations. .
As a User you can always access your personal data to exercise your rights of rectification, cancellation or opposition to its treatment. To do this, you can send us a letter accompanying a photocopy of your ID indicating the right you want to exercise, by emailcallidus@CALLIDUS 3.0 SLor by ordinary or certified mail to CALLIDUS 3.0. Las Rozas de Madrid (28230) Camino de las Ceudas number 2.
7. Cookies.
The use of the Site may involve the use of cookies, which are information that is stored in the browser that you use as a User so that only our server can read them, retrieving certain information that will facilitate your navigation through the Site. None of these cookies allows access to your personal data, or your personal information, or your hard drive. Likewise, we inform you that we use monitoring tools (such as Google Analytics), which collect anonymous data on the use you make of the web.
8. Responsibility of CALLIDUS 3.0 S.L
The responsibility of CALLIDUS 3.0 SL for the services that are contracted through the Site is that legally established in the Spanish regulations that apply to it and that is reflected in its general contracting conditions accessible under terms and conditions put link_cc781905-5cde-3194 -bb3b-136bad5cf58d_
Regarding the Site:
CALLIDUS 3.0 SL reserves the right to temporarily interrupt access to the Site at any time and without prior notice, when necessary for technical, security, control or maintenance reasons.
CALLIDUS 3.0 SL is not responsible for:
1. The interruptions, delays or malfunction of the Site as well as the damages that may derive from these, caused by causes beyond its control (including power failures, lack of access to communication networks, hacker attacks, viruses or other harmful elements), causes of Force Majeure, or culpable or malicious actions of the User and/or Client;
2. Damages of any kind derived from the lack of veracity, accuracy, completeness and/or timeliness of the data provided by the User and/or Client;
3. Damages of any kind arising from the access of the User and/or Client to third-party sites to which they may have been referred through links provided on the Site: In this sense, the links we provide are intended inform you of other sources of information that expand information or data provided on our Site and, although we always try to refer to reliable sources, these sites are the property and responsibility of their respective owners;
9. Social Services.
Based on the provisions of Royal Decree 897/2017, which regulates the protection measures for domestic consumers, we make the email available to the competent bodies of the Autonomous Communitieshello@callidus.esto carry out the communications provided for in said standard.
10. Legislation and Jurisdiction.
This Site, its Legal Notice and its Conditions of Use are subject to the Spanish legislation that is applicable to them. Except for those issues in which, by legal imperative, a specific jurisdiction is established for conflict resolution (case, for example, of issues subject to consumer and user protection legislation) for any others in which it is allowed the selection of jurisdiction, the parties submit, expressly waiving any other that may apply, to the Courts and Tribunals of the city of Madrid, Spain.
In the event that the Client has the status of consumer for the purposes of RDL 1/2007 and contracts a service through this website, the parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.
The activity of CALLIDUS 3.0 SL must be carried out with integrity and ethics, taking into account that the impact we have on society and on the electricity market is faithful to the values that inspired the founding of the company._cc781905-5cde-3194-bb3b- 136bad5cf58d_
CALLIDUS 3.0 SL, in its aspiration to change things, exercises its action and works to achieve the objectives guided by solid values. It is important that we all know and are aligned with these values.